FAQ
Have questions about ordering flowers, delivery options, custom arrangements, or flower care?
Below you will find helpful answers to the most common questions we receive.
If you need additional support, our team is always happy to help.
Have questions about ordering flowers, delivery options, custom arrangements, or flower care?
Below you will find helpful answers to the most common questions we receive.
If you need additional support, our team is always happy to help.
The Surprise Me, Bee arrangement allows our florists to design a one-of-a-kind floral arrangement using the freshest blooms available that day.
This option is ideal if you want a beautifully designed arrangement with creative flexibility and a premium feel.
Yes. We specialize in creating custom floral arrangements tailored to your occasion, color preferences, and budget.
Each arrangement is handcrafted using fresh, seasonal flowers and thoughtful design details to create a meaningful and premium result.
If you want to order specific flowers, we typically need 1-2 weeks to ensure we have time to order the exact blooms.
For everyday flower orders, 1 to 2 days in advance is recommended. but we can take same-day deliveries up until 1pm.
For holidays, weddings, and large events, early ordering helps ensure flower availability, delivery scheduling, and custom design options.
Yes. We offer local flower delivery within an 18 mile radius of our shop located at 506 Lockwood Dr., Richardson, Tx 75080.
Our delivery days are Monday-Friday. Delivery options, fees, and availability are displayed during checkout to make ordering easy and transparent.
Same-day flower delivery may be available for select arrangements when orders are placed before 1pm Monday-Friday.
Availability depends on order volume, flower selection, and delivery location.
Yes. You can select your preferred delivery date during checkout, making it easy to plan for birthdays, anniversaries, holidays, and special occasions.
Most fresh floral arrangements last five to seven days with proper care.
Longevity depends on flower type, room temperature, and daily maintenance such as water changes and trimming stems.
We cannot guarantee that any flowers last for a specific amount of time.
No. Our sister company, The Design Haus, handles all weddings.
The Design Haus offers personalized, full-service packages for your big day with the same exceptional quality you've come to expect from Lizzie Bee's Flower Shoppe.
You can reach The Design Haus by filling out the inquiry form on their website.
https://www.thedesignhaus.net
If you need to change or cancel an order, please contact us at 972-495-7969 or email hello@lizziebee.net as soon as possible.
We do our best to accommodate requests based on order timing and production status.
Due to the nature of our services, fresh products are non-refundable.
If you have purchased a hard good item and it is in the original condition with a receipt, a refund may be processed for you.